+27 (0)11 401 6700 
+27 (0)11 401 6700 

Pentagon Assist offers installers of Bosch IP CCTV systems the benefit of onsite preventative maintenance by a Bosch Certified Pentagon Technician. Various packages are available depending on the size and complexity of your installation, and can be added to the costs of the SLA agreement you sign with your customer. By carrying out diagnostics on the head end hardware and the BVMS video management system, we are able to predict a component or system failure and implement a corrective action plan that will minimize or eliminate system down time.

The following services form part of the Pentagon Assist program:

  • Monitoring and diagnostics of entire network
  • Central Server maintenance
  • Storage monitoring and diagnostics
  • Workstation optimization
  • Operator efficiency training
  • Remote diagnostics (Internet connection required)
  • Driver and firmware updates

The packages available are as follows:

Pentagon Assist – Tier 1

16 hours on site preventative maintenance

Pentagon Assist – Tier 2

8 hours on site preventative maintenance

Pentagon Assist – Tier 3

4 hours on site preventative maintenance

Pentagon Remote Assist

Remote preventive maintenance. (Ideal for sites in Africa or in remote towns) Internet connection required

Looking for quality Security products?

As leading distributors of high end IP CCTV, IP access control, fire detection and public address we are ideally placed to collaborate with installation professionals that demand the best products for their security projects.

011 401 6700

Cape Town
021 700 8360

031 263 1030


Word Verification:
PENTAGON © 2016 |